"Technology has to be invented or adopted"
From our wealth of expertise in software engineering we created NWPro which has been established to design, install, supply, service and support high level network and IT systems. Over the years our group has supplied a wide range of customers, software and services to a large number of blue chip and government clients.
ServizAPP is a powerful workflow management IT system and service which streamlines the tasks and processes within a business or organisation to create efficiencies and increase productivity. ServizAPP is a proven system utilised by organisations for task and time tracking on projects, service calls, RMA (return merchandise authorisation), quote tracking, sales tracking and much more.
Communication within an organisation is vital to its success. An out of sync team can send a task to failure and that's why more and more organisations and businesses look to innovate and implement tools and systems to have all departments internally and externally communicating through a central depository of information.
Log it | Track it | ServizAPP it
"Our business depends on efficiency
and our customers demand it."
Gannt chart allowing users to view current progress of tasks and projects
Time tracking on arrival, time spent, time scheduled, etc
Calendar module gives a clear and concise view of tasks and issues in a week to view format
Compatible with Apple or Android mobile phone and tablet computer devices
A text and email service allows the user to be alerted of any changes to projects, this is a fantastic reminder tool or 'note to self' application; ETTS (email text to tablet service)
Specific permissions allow only certain users to view issues or projects or edit them. This can be set 'by user role' or 'by project'
Workflow based conditional access
Database encryption option
NWPro J+ (Java)
ServizAPP Mobile (APP)
Powerful reporting module allowing creation, editing and saving of reports, using filters and other functions
Expert reports in PDF or CSV file formats
(Subject to selected core module)
Tracking of items
Reduced labour in planning
Reduced communication costs
"Technology has to be invented or adopted"
"What new technology does is create new opportunities to do a job that customers want done."
"Customers require the effective integration of technologies to simplify their workflow and boost efficiency."
Work can be assigned to people with the appropriate skills to perform the task, rather than work being allocated to anyone in need of something to do.
ServizAPP reduces wastage and saves time. Paperwork and paper chasing is eliminated. The consistent movement of processes means that once a person has done their part, the work can be passed on so that it doesn't sit around, getting forgotten or lost facing delays.
Decisions normally made by people can be implemented into the workflow based on business rules designed to represent human decisions.
Modifying the order of your steps in your workflow can make your processes more efficient. For instance some steps could run simultaneously as opposed to sequentially.
Your workflow in ServizAPP is designed to follow a sequential order. It can be deployed to ensure all steps are completed correctly, especially areas which are typically prone to human error. Checkpoints can be met before moving forward.
ServizAPP is linked to a database which keeps a record of what has occurred in the system. Audit trails can show who, what and when actions were performed.
ServizAPP Server(s) run in a secure high speed and high availability hosting environment
Dedicated or virtual server options
Custom address: yourcompany.servizapp.com
Encryption and VPN access options
Self host - Where the hosting is required on a customer owned server, our engineers support the deployment and any required upgrades.
Regular scheduled data back up with options on distribution
Deployment and initial project design
Help desk (working hours or optional 24/7)
Workflow and project configuration
Software maintenance and support
IA - Information assurance
The ServizAPP experienced customer deployment and service team provide a complete turnkey deployment and training program incorporating both the planning, technical and training elements. Our team of trainers are available to guide you step by step through the process via a variety of training mechanisms covering all aspects of:
As businesses move from the analogue world into the digital a revolution has happened and there are greater pathways to making your business flourish.
By learning about and understanding the trends within your business you can determine the future goals for your business.
Business intelligence is a key factor for any organisation to evaluate goals. The ServizAPP reporting module allows you to run a series of complex reports based on specific criteria to analyse.
Your business decisions can be powered through the insight of the reports you run in ServizAPP.
ServizAPP Sales Team
NWPro service and
project tracking module
#1 Cyber Security, IT Cyber Security
and Business Continuation
Building relationships with our customer through our:
Passion to deliver • Experience • Service • Quality solutions • Business ethos
Connected Systems | Connected People