From our wealth of expertise in software engineering we created NWPro which has been established to design, install, supply, service and support high level network and IT systems. Over the years our group has supplied a wide range of customers, software and services to a large number of blue chip and government clients.

ServizAPP is a powerful workflow management IT system and service which streamlines the tasks and processes within a business or organisation to create efficiencies and increase productivity. ServizAPP is a proven system utilised by organisations for task and time tracking on projects, service calls, RMA (return merchandise authorisation), quote tracking, sales tracking and much more.

Communication within an organisation is vital to its success. An out of sync team can send a task to failure and that's why more and more organisations and businesses look to innovate and implement tools and systems to have all departments internally and externally communicating through a central depository of information.

Work can be assigned to people with the appropriate skills to perform the task, rather than work being allocated to anyone in need of something to do.

ServizAPP reduces wastage and saves time. Paperwork and paper chasing is eliminated. The consistent movement of processes means that once a person has done their part, the work can be passed on so that it doesn't sit around, getting forgotten or lost facing delays.

Decisions normally made by people can be implemented into the workflow based on business rules designed to represent human decisions.

Modifying the order of your steps in your workflow can make your processes more efficient. For instance some steps could run simultaneously as opposed to sequentially.

Your workflow in ServizAPP is designed to follow a sequential order. It can be deployed to ensure all steps are completed correctly, especially areas which are typically prone to human error. Checkpoints can be met before moving forward.

ServizAPP is linked to a database which keeps a record of what has occurred in the system. Audit trails can show who, what and when actions were performed.

NWPro hosting

ServizAPP Server(s) run in a secure high speed and high availability hosting environment

Dedicated or virtual server options

Custom address:  yourcompany.servizapp.com

Encryption and VPN access options

Self host - Where the hosting is required on a customer owned server, our engineers support the deployment and any required upgrades.

Maintenance

Regular scheduled data back up with options on distribution

Deployment and initial project design

Help desk (working hours or optional 24/7)

Workflow and project configuration

Reports generation

Data analysis

Software maintenance and support

IA - Information assurance

The ServizAPP experienced customer deployment and service team provide a complete turnkey deployment and training program incorporating both the planning, technical and training elements. Our team of trainers are available to guide you step by step through the process via a variety of training mechanisms covering all aspects of:

Deployment

Use

IT implementation

Reports design

Training tools